Revenue. Intelligence. Visibility. Oversight. Reporting.

Frequently Asked Questions

Get quick answers about how RIVOR works, what each plan includes, how usage is counted, and how early users can test the platform with confidence.

Illustration representing RIVOR Insights frequently asked questions

Frequently Asked Questions

These are the questions early users, beta testers, and first-time customers usually ask before uploading financial files into RIVOR.

What is RIVOR Insights?

RIVOR Insights is a financial visibility workspace for small businesses. It turns uploaded financial files into organized dashboards, saved analyses, and reporting views so owners can review revenue, expenses, cash movement, and trends in one place.

Who is RIVOR built for?

RIVOR is built for small business owners, operators, freelancers, and teams who want clearer financial visibility without rebuilding spreadsheets from scratch every month.

What kinds of files can I upload?

RIVOR supports CSV uploads on all plans. Pro and Premium also support eligible PDF statement uploads for transaction analysis. Explain My P&L accepts Profit & Loss or Income Statement files as PDF or CSV. File count, transaction volume, and feature availability depend on your current plan.

What is Explain My P&L?

Explain My P&L is RIVOR's report explanation workflow. You can upload a Profit & Loss statement or Income Statement from QuickBooks, Xero, FreshBooks, Wave, Zoho Books, Sage, or a bookkeeper or accountant, and RIVOR will translate it into a clear financial summary with key numbers, margins, watch items, and takeaways.

What happens after I upload a file?

For bank files, RIVOR standardizes transaction data, organizes income, expenses, transfers, and categories, and turns that activity into clearer dashboard and reporting views. For Explain My P&L, RIVOR maps the uploaded report into a more consistent structure and generates a clear financial summary with key numbers, margins, and watch items.

When you are signed in, both transaction analyses and saved P&L explanations can stay in your account so you can return to them later.

What is the difference between Free, Pro, and Premium?

Free is for trying the platform with limited usage. Pro adds more uploads, AI credits, and enrichment capacity. Premium is built for heavier use, deeper analysis, and expanded planning features.

For current limits and plan details, see the pricing page.

What is the difference between the basic dashboard and the Advanced Dashboard?

The basic dashboard is the entry point for the RIVOR workflow. Pro and Premium unlock the Advanced Dashboard, which includes fuller monthly breakdowns, expanded reporting tools, and higher-tier planning features.

What are transactions processed?

Transactions processed are the rows RIVOR reads from uploaded bank files or statements. This usage number tracks how many transactions were read and analyzed during your billing period.

What are enriched transactions?

Enriched transactions are transactions that go through RIVOR's merchant and category enhancement workflow. This usage number tracks enrichment activity during your billing period. The enrichment cache stores reusable lookup keys, so the cache table will usually have far fewer rows than the enriched transaction count shown in your profile.

How do AI credits work?

AI credits are used when you generate RIVOR AI insights and when you run Explain My P&L. Free includes 3 monthly credits, which covers one basic P&L explanation. Pro and Premium use 5 credits for a full P&L breakdown and include larger monthly AI credit pools.

Does RIVOR use AI?

Yes. RIVOR uses AI-assisted document analysis to help parse, classify, and explain uploaded financial files. The AI is only one part of the process. RIVOR also applies structured parsing, categorization rules, validation logic, summaries, charts, and reports to make the results useful for small business owners.

RIVOR is not a substitute for a bookkeeper, accountant, tax professional, or lender. You should review the results before using them for financial decisions.

Is RIVOR just ChatGPT?

No. RIVOR may use AI models through trusted API providers, currently including OpenAI, but the product is not simply a ChatGPT window.

RIVOR includes its own upload flow, parsing rules, categorization logic, financial summaries, saved analyses, usage limits, reporting, and business-focused interface.

Does RIVOR replace QuickBooks, Xero, FreshBooks, Wave, Zoho Books, Sage, or my bookkeeper?

No. RIVOR does not replace accounting software or professional bookkeeping. It helps business owners understand bank files and accounting reports in simpler terms.

Why would I use RIVOR if I already have QuickBooks or a bookkeeper?

Accounting systems and bookkeepers can produce reports, but those reports are not always easy for an owner to interpret quickly. RIVOR helps translate those reports into clear financial insight, saved history, and simpler takeaways for business review.

What file types can I upload for P&L analysis?

Explain My P&L currently accepts PDF and CSV uploads. Exporting the report as a clean PDF or CSV usually gives the best results.

Are P&L explanations accounting or tax advice?

No. RIVOR provides educational financial visibility and business-friendly explanations. Users should consult a qualified accountant, bookkeeper, tax professional, legal professional, or financial advisor when they need professional advice.

How many AI credits does a P&L explanation use?

Free uses 3 AI credits for one basic P&L explanation. Pro and Premium use 5 AI credits for a full P&L breakdown. Advanced comparison may use more later.

Can I save and reload my work?

Yes. Signed-in users can save analyses to their account and load them later from the dashboard controls instead of starting from scratch each time.

Is my financial data secure?

RIVOR is designed to handle uploaded financial files carefully and to use them only to support the product workflow. You should still avoid uploading unnecessary sensitive information, especially while testing.

RIVOR does not sell personal information. For more detail, you can review the Privacy Policy and Terms & Conditions.

Can I use sample data first?

Yes. You can test RIVOR with sample CSVs, sample Profit & Loss reports, or anonymized files before uploading real business data. That is often the easiest way for beta testers and first-time users to learn the workflow without hesitation.

Can I delete my uploaded data?

RIVOR currently lets signed-in users manage and delete saved transaction analyses and saved P&L explanations from the dashboard workflows. The profile area also includes account deletion.

If you are testing the workflow, it is still smart to start with sample or anonymized files until you are comfortable with what you want to save in your account. You can also review the Data Deletion page for the current deletion process.

Can I delete uploaded P&L reports?

Yes. Signed-in users can delete saved P&L explanations from the Explain My P&L workflow or dashboard controls where that report is listed.

Do I need accounting experience to use RIVOR?

No. RIVOR is designed to help small business owners, freelancers, and operators understand financial exports without needing to be accountants.

It supports financial visibility and reporting, but it does not replace professional bookkeeping, accounting, tax, legal, or financial advice.

Does RIVOR replace bookkeeping, accounting, or tax advice?

No. RIVOR is built to improve visibility, organization, and reporting around exported financial data. It helps with review and oversight, but it does not replace bookkeeping, accounting, tax, legal, or financial advice.

Why name the platform RIVOR?

The name is a shorthand for the workflow and the outcome: Revenue, Intelligence, Visibility, Oversight, and Reporting. Together those ideas describe how raw exports become something a business owner can actually use.

How RIVOR Works

RIVOR is designed to move from raw file uploads to a cleaner, readable business view without overcomplicating the workflow.

1

Upload a PDF bank statement or CSV transaction export

Start with the financial files you already have on hand, whether that is a monthly PDF bank statement or a CSV transaction export.

2

RIVOR reads and organizes the activity

The platform standardizes the transaction data so it is easier to review instead of sorting through separate files line by line.

3

Review income, expenses, transfers, and categories

RIVOR organizes financial activity into summaries and spending views that make monthly review easier to understand.

4

Use dashboards, reports, and saved analyses

Use the resulting dashboard and reporting views for ongoing oversight, and save the analysis if you want to revisit it later.

What RIVOR Means

RIVOR stands for Revenue. Intelligence. Visibility. Oversight. Reporting. It is a shorthand for the kind of clearer financial understanding the platform is built to support.

R

Revenue

Revenue is where the picture starts. Business owners need to see the money coming in across platforms, accounts, and systems instead of guessing from scattered exports.

I

Intelligence

Intelligence means the data is not only stored. It is organized, interpreted, and made more useful so a spreadsheet of line items becomes a clearer business resource.

V

Visibility

Visibility is the ability to see what is coming in, going out, and where activity is concentrated. Without that visibility, it is much harder to understand what the business is actually doing.

O

Oversight

Oversight is what stronger visibility makes possible. When the financial picture is easier to read, owners can monitor spending, review movement, and make decisions with more confidence.

R

Reporting

Reporting is where the work comes together. Organized financial data should become something readable, reviewable, and shareable, not just another export sitting in a folder.

Each letter points to the outcome RIVOR is designed to create: clearer financial visibility, stronger reporting habits, and better oversight for small businesses reviewing exported financial data.

Ready to Try It?

Start with sample data or upload your first CSV when you are ready.

Start with sample data or upload your first CSV

Create an account when you want to explore the workflow, or sign back in if you already have one. If you are still comparing plans, the pricing page gives you the high-level differences without pressure.

RIVOR helps with financial visibility and reporting, but it does not replace bookkeeping, accounting, tax, legal, or financial advice.